Return & Refund Policy
We believe in the quality of RelaxMyNeck and want you to be satisfied with your purchase. If for any reason the product doesn’t meet your expectations, we offer a 30-day money-back guarantee.
Return Conditions
- Returns are accepted within 30 days of receiving your order.
- The product must be in its original condition, undamaged, and unused.
- Packaging and accessories (if applicable) must be intact.
How to Request a Return?
- Email us at [your email] with the subject "Return" and your order number.
- We will provide the return address.
- Once we receive the product, we will process your refund within 3-5 business days.
Refund Process
- Refunds will be issued to the original payment method within 5-10 business days.
- Return shipping costs are not refundable.